Vindicor · Northwind Supply
Inbox
5 open
DP-1042
2m
$189.65 · Product not received
Draft ready for operator review
DP-1041
27m
$412.00 · Fraudulent
Evidence assembled, 4 of 5 sources
DP-1040
1h
$36.40 · Product unacceptable
Recommended: pass · low recoverable value
DP-1039
2h
$248.90 · Product not received
Awaiting Shopify order match
DP-1038
3h
$52.75 · Credit not processed
Recommended: pass
DP-1042 · Product not received
Ready
Cardholder claims the product was not received. Dispute filed through Stripe on Aug 24.
Representment · Draft
Order #28114, matching this charge, was delivered to the cardholder's billing address on Aug 21 with carrier confirmation. Payment, order, and customer records match across Stripe and Shopify, and the customer has three prior orders with no disputes. Recommend representment under reason code 13.1.
Coverage: strong
4 of 5 sources
Stripe synced
Deadline 2d 14h
Grounding
Payment record · ch_3Nx8kQ
Stripe · live
Order #28114 + fulfillment
Shopify · live
Delivery confirmation
Carrier · Aug 21
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