1. Role Overview
Vindicor is an operational product for people reviewing chargebacks under time pressure. As a Product Designer, you will shape the case views, queues, evidence states, and approval flows that help an operator understand what happened and decide what to do next.
This is a contract role focused on complex B2B workflows. The work should feel calm, precise, and fast to scan without hiding important detail.
2. What You’ll Own
- Map chargeback workflows from dispute intake through review and outcome tracking
- Design information architecture for dense case, evidence, and queue views
- Define clear states for missing data, conflicts, recommendations, overrides, and approvals
- Create prototypes that test hierarchy and interaction before implementation
- Extend the visual system across desktop and responsive layouts
- Work with engineering on accessible behavior, edge cases, and implementation details
3. What You’ll Bring
- Map chargeback workflows from dispute intake through review and outcome tracking
- Design information architecture for dense case, evidence, and queue views
- Define clear states for missing data, conflicts, recommendations, overrides, and approvals
- Create prototypes that test hierarchy and interaction before implementation
- Extend the visual system across desktop and responsive layouts
- Work with engineering on accessible behavior, edge cases, and implementation details
4. Working at Vindicor
This is a remote contract role with direct founder and engineering collaboration. You will work on clearly scoped product problems and review the implementation against the original workflow.
Scope, hours, rate, equipment, and other engagement terms are discussed before work begins.
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