The Vindicor Chargeback Workflow, Step by Step

The workflow is organized around five connected stages so a dispute can move forward without losing its evidence or decision history.

1. Intake and match

A Stripe dispute enters the queue and is matched with available Shopify order context.

2. Assemble and assess

Vindicor groups the source records, identifies gaps, and evaluates evidence coverage, recoverable value, and urgency.

3. Review and track

The operator reviews the fight-or-pass recommendation, approves the next step, and keeps the eventual outcome tied to the original case.