What Vindicor Does
Vindicor builds chargeback operations software for teams managing payment disputes. It brings dispute, payment, order, and customer records into one case, helps teams decide which cases are worth fighting, and prepares responses for operator review. Current workflows combine Stripe dispute data with Shopify order context.
The job it handles
A new dispute enters the queue with its deadline and payment context. Vindicor matches the related Shopify order, organizes the available evidence, and shows what is present, missing, or conflicting.
The decision stays visible
The product helps the team prioritize a fight-or-pass decision and prepare a review-ready response. An operator reviews the recommendation and evidence before choosing the next step.
What it replaces
Instead of rebuilding each case across processor dashboards, storefront tabs, exports, and internal notes, the team works from one case history with source context.